Loading...
Using Kofax Solutions for Process Improvement
Fletcher, Donna South Carolina Certified Public Manager Program
Fletcher, Donna
South Carolina Certified Public Manager Program
Abstract
One of the ways the South Carolina State Housing Finance and Development Authority fulfills this mission is through the
purchase and servicing of mortgage loans. The 2007 Recession resulted in decreased revenues for the department while higher default, foreclosure and bankruptcy rates increased the department's manpower cost. The agency has since acquired different servicing software which complies with current industry regulations and is once again servicing the loans that it purchases. This project is to see if the department could improve any of their overall processes by using existing technologies and software to better utilize the new servicing system while minimizing manual tasks. This paper explores whether the existing Kofax Document Recognition system could improve this process and reduce overall employee time and effort?
Issue Date
2016-01-25
Keywords
South Carolina State Housing Finance and Development Authority, Continuous improvement process--South Carolina, Mortgages--South Carolina--Data processing
Type
Text
Rights
Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Digitization Specifications
300ppi, Canon imageFORMULA DR-9050C scanner with CapturePerfect 3, archival and online file is PDF/A-1b.