South Carolina Department of Revenue : outsource or continue in-house processing
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CPM_SC_Dept_of_Revenue_Outsource_2009-2-2.pdf
Description
This paper examines the processing of paper tax returns at the South Carolina Department of Revenue as opposed to the electronic filing and what can be done to determine the cost of the tax process and outsource options. Careful planning and employee involvement are the keys to the success of outsourcing. Development of a
knowledge management database from our experienced staff is essential. As state funding continues to decrease, outsourcing will become more of an investment rather that an option.
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Date
2009-02-02Author
Foulks, Terrance T.Metadata
Show full item recordCreator | Foulks, Terrance T. | |
Date Accessioned | 2012-04-24T18:34:33Z | |
Date Available | 2012-04-24T18:34:33Z | |
Date of Issue | 2009-02-02 | |
Identifier (URI) | http://hdl.handle.net/10827/6605 | |
Description | This paper examines the processing of paper tax returns at the South Carolina Department of Revenue as opposed to the electronic filing and what can be done to determine the cost of the tax process and outsource options. Careful planning and employee involvement are the keys to the success of outsourcing. Development of a knowledge management database from our experienced staff is essential. As state funding continues to decrease, outsourcing will become more of an investment rather that an option. | |
Media Type | Document | |
Item Language | English | |
Publisher | South Carolina State Library | |
Digital Collection | South Carolina State Documents Depository | |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. | |
Subject | South Carolina Department of Revenue | |
Subject | Contracting out--South Carolina | |
Title | South Carolina Department of Revenue : outsource or continue in-house processing | |
Type | Text | |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |