IT Shared Services Standard : End-User Computing Devices

Abstract

End-user computing devices are the main tool used by employees to access, create and modify important state-owned data. The tool used is directly proportional to the employee’s job duties and the environment that employee typically operates in when needing to access/modify data. For this reason, end-user computing devices used around the state are many and varied. This standard was designed by researching the many different types of devices used throughout the state and the many ways agencies tend to group them. This information was analyzed for common definitions across the participating agencies. The following groups have been identified as necessary for efficient end-user data processing and are included in this standard. Desktop (Standard), Desktop (Enhanced), Laptop (Standard), Laptop (Enhanced), Tablet, Smartphone.