Purcell, Emily2025-07-022025-07-022025-03-05https://dc.statelibrary.sc.gov/handle/10827/61261The Department of Revenue provides online self-service options for customers—primarily through our website and taxpayer portal. The public website, dor.sc.gov, is an informational resource to help our customers understand their compliance requirements. The taxpayer portal, MyDORWAY, is where taxpayers complete tasks to meet those requirements, including submitting applications, returns, and payments. Creating a Customer Experience Team for the SCDOR would create a streamlined, efficient way for the agency to evaluate the success of its online services.Records, documents, and information made available by the agencies of the South Carolina state government or its subdivisions are made accessible through the South Carolina State Library Depository and are protected under U.S. Copyright law (Title 17, U.S.C.) and South Carolina state law (Title 30 and 60, S.C.C.L.). Distribution rights are determined by the agency or author and users should contact the aforementioned for more information.South Carolina Department of Revenue--Customer servicesOnline information services--South CarolinaDocument