2024-07-262024-07-262024-02-05https://dc.statelibrary.sc.gov/handle/10827/56793In doing this project, the author explored options for improving internal efficiencies and enhancing the customer service experience by improving the LWOP payment process to make it more automated for the employee on LWOP, the BA at their agency, and PEBA’s internal staff.application/pdfDocumentRecords, documents, and information made available by the agencies of the South Carolina state government or its subdivisions are made accessible through the South Carolina State Library Depository and are protected under U.S. Copyright law (Title 17, U.S.C.) and South Carolina state law (Title 30 and 60, S.C.C.L.). Distribution rights are determined by the agency or author and users should contact the aforementioned for more information.Documentation--ManagementWorkflow--ManagementText