2021-06-242021-06-242020-02-05https://dc.statelibrary.sc.gov/handle/10827/37881The Insurance Reserve Fund hires employees from the private sector who have insurance claims handling experience. These employees need to transition from private sector claims handling to the challenges of governmental claims. This employee transition process needs to be standardized to insure competency in critical job duties and provide measurable results. The goal is to complete a proposal for development and implementation of a consistent protocol for claims handling expectations with a focus on employee performance enhancement.application/pdfDocumentCopyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))South Carolina Insurance Reserve Fund--In-service trainingText