2021-06-232021-06-232020-03-17https://dc.statelibrary.sc.gov/handle/10827/37879This paper will examine the percentage of customers who are not insured, suggesting better practices for informing customers about the requirements before and after a suspension is placed on their driver’s license, which results from being insured at the time of a car accident. In an effort to improve the Financial Responsibility Accident Unit (FRAU)’s quality of service to its customers and staff, there are two goals this project aims to achieve: (1) increase awareness of the FRAU suspension process to SCDMV’s customers and (2) implement an automated system that electronically processes the Vehicle Collision Advisory Letters - replacing the manual letters.application/pdfDocumentCopyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))Uninsured motorist insurance--Law and legislation--South CarolinaSouth Carolina Department of Motor Vehicles. Financial Responsibility Accident UnitVehicle Collision Advisory LetterCertified Public Manager ProjectCPM ProjectText