2024-01-042024-01-042023-08-25https://dc.statelibrary.sc.gov/handle/10827/53849On the evening of Friday, December 23, 2022, the Duke Energy Progress, LLC and Duke Energy Carolinas, LLC service areas in North and South Carolina began to experience very cold weather caused by Winter Storm Elliott. In South Carolina, approximately 94,893 customers were affected by the Companies’ load shed actions. On average, customers were without power for just under three hours, with some affected for over ten hours. This report examines the causes of the customer outages, the communication from the Companies, the role of the Southeast Energy Exchange Market, lessons learned, and any areas for improvement.application/pdfCopyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))Duke EnergyWinter storms--South CarolinaElectric power failures--South CarolinaElectric power failures--North Carolina