PEBA knowledge management system

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Authors
Geathers, LaShanti
South Carolina Certified Public Manager Program
Issue Date
2020-02-03
Type
Text
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Keywords
South Carolina Public Employee Benefit Authority--Data processing , Management information systems--South Carolina
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Certified Public Manager Project
CPM Project
Abstract
PEBA is in the process of updating its information systems which required each department to document its processes. To improve the internal administrative processes used to deliver services to members, PEBA would like to use a knowledge management system to centralize and store the vast amount of information we are responsible for tracking. This project researches different knowledge management systems available to see if there is a software program available that meets PEBA’s specific needs and recommend an implementation plan.
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South Carolina State Library
Rights
Copyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))
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