Is your business better because of us? : the journey to determining impact
South Carolina Certified Public Manager Program
South Carolina--Commerce , Economic development--South Carolina , South Carolina Department of Commerce. Business Services Division
The Business Services Division has experienced an increase over the past few years in business support inquiries, which points to the quality of service, relevant programmatic support based on the needs in the marketplace and program brand awareness. Currently a consistent process for measuring the outcomes to understand the impact that internal programs are having on the state’s business community does not exist. The goal of this project is to research customer follow up programs, processes and/or systems and determine applicable performance measures that could be implemented within divisions procedures.
South Carolina State Library
South Carolina State Documents Depository
Copyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))
This South Carolina State Document was provided directly by the Division of Human Resources in PDF format.