Improving the juvenile grievance delivery process

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Authors
Samuel, Vontresa T.
South Carolina Certified Public Manager Program
Issue Date
2020-02-03
Type
Text
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Keywords
South Carolina Department of Juvenile Justice , Grievance arbitration--South Carolina , Grievance procedures for prisoners--South Carolina
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Certified Public Manager Project
CPM Project
Abstract
The Juvenile Family Relations Coordinators spend numerous hours traveling to the camps to collect grievances. The research for the Certified Public Managers project will serve to evaluate the current processes for collecting juvenile grievances and provide suggestions for improvement. Many grievance forms from the marine and wilderness camps are not received within 24 hours of collection. The goal of this project is to improve efficiency of the grievance process and reducing the delay of receipt of grievances from marine and wilderness camps located outside of the central office location in Columbia.
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South Carolina State Library
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Copyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))
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