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    South Carolina Department of Natural Resources internal communications assessment

    • File:CPM_SCDNR_Internal_Communications_Assessment_2006-2-1.pdf
      Description:PDF Document
      MIME type:application/pdf
      File Size:4.232Mb
    Author
    Foster, Caroline
    Gardner, Glenn
    Subject
    South Carolina Department of Natural Resources; Communication in management--South Carolina
    Description
    Today, most employees report problems in internal communication in the Department of Natural Resources, leading to dysfunctional behaviors such as guarding of information, mistrust of management, and lack of teamwork. As a result, morale problems, duplication of effort, breakdown of interdivisional cooperation, and diminished customer service have become the norm. The research objectives of this report are to assess DNR's current communication climate--including a close look at communication at three levels within the organization: employee/supervisor, inter- and intra-divisional, and agencywide communication, both upward and downward- and to evaluate the effectiveness of existing and potential formal communication tools for correcting defined problems.
    URI
    http://hdl.handle.net/10827/6624
    Collections
    • Certified Public Manager Projects (1996-2015)
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    PDF Document (4.232Mb)
    Date
    2006-02-01
    Metadata
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    Date Accessioned2012-04-26T14:41:03Z
    Date Available2012-04-26T14:41:03Z
    dc.descriptionToday, most employees report problems in internal communication in the Department of Natural Resources, leading to dysfunctional behaviors such as guarding of information, mistrust of management, and lack of teamwork. As a result, morale problems, duplication of effort, breakdown of interdivisional cooperation, and diminished customer service have become the norm. The research objectives of this report are to assess DNR's current communication climate--including a close look at communication at three levels within the organization: employee/supervisor, inter- and intra-divisional, and agencywide communication, both upward and downward- and to evaluate the effectiveness of existing and potential formal communication tools for correcting defined problems.
    Media TypeDocument
    Item LanguageEnglish
    PublisherSouth Carolina State Library
    Digital CollectionSouth Carolina State Documents Depository
    RightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
    TypeText
    Digitization Specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
    

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