South Carolina Department of Natural Resources internal communications assessment
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Description:PDF DocumentMIME type:application/pdfFile Size:4.232Mb
Author
Foster, Caroline
Gardner, Glenn
Description
Today, most employees report problems in internal communication in the Department of Natural Resources, leading to dysfunctional behaviors such as guarding of information, mistrust of management, and lack of teamwork. As a result, morale problems, duplication of effort, breakdown of interdivisional cooperation, and diminished customer service have become the norm. The research objectives of this report are to assess DNR's current communication climate--including a close look at communication at three levels within the organization: employee/supervisor, inter- and intra-divisional, and agencywide communication, both upward and downward- and to evaluate the effectiveness of existing and potential formal communication tools for correcting defined problems.Collections
Date
2006-02-01Metadata
Show full item recordDate Accessioned | 2012-04-26T14:41:03Z |
Date Available | 2012-04-26T14:41:03Z |
dc.description | Today, most employees report problems in internal communication in the Department of Natural Resources, leading to dysfunctional behaviors such as guarding of information, mistrust of management, and lack of teamwork. As a result, morale problems, duplication of effort, breakdown of interdivisional cooperation, and diminished customer service have become the norm. The research objectives of this report are to assess DNR's current communication climate--including a close look at communication at three levels within the organization: employee/supervisor, inter- and intra-divisional, and agencywide communication, both upward and downward- and to evaluate the effectiveness of existing and potential formal communication tools for correcting defined problems. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |