Re-engineering the computer services help desk
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Description:PDF DocumentMIME type:application/pdfFile Size:1.501Mb
Author
Mathis, Elizabeth
Subject
University of South Carolina Computer Services Division; Data processing service centers--South CarolinaDescription
The goal of this project is to re-engineer the Help Desk at USC into a cohesive group that will assist Computer Services to support the instructional mission of the University, provide the core services for the University IT infrastructure, provide excellent customer service, develop the human resources within our organization, support the operations and continual improvement of the institution, and encourage efficient use of computing and networking among departments.Collections
Date
2003-01Metadata
Show full item recordDate Accessioned | 2012-04-23T18:29:54Z |
Date Available | 2012-04-23T18:29:54Z |
dc.description | The goal of this project is to re-engineer the Help Desk at USC into a cohesive group that will assist Computer Services to support the instructional mission of the University, provide the core services for the University IT infrastructure, provide excellent customer service, develop the human resources within our organization, support the operations and continual improvement of the institution, and encourage efficient use of computing and networking among departments. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |
dc.coverage.spatial | Richland County (S.C.) |