Using the survey questionnaire as a method to improve investigations

dc.creator	Dorn, Sharon A.
dc.date.accessioned	2012-04-23T13:49:27Z
dc.date.available	2012-04-23T13:49:27Z
dc.date.issued	2002-09-13
dc.identifier.uri	http://hdl.handle.net/10827/6568
dc.description	In January 1999, the South Carolina Human Affairs Commission implemented a survey questionnaire program, which was derived from the agency's Strategic Plan and its preceding Baldrige Self-Assessment. The survey questionnaire was developed to help improve customer service. It is the hypothesis of this project that the information from the completed and returned questionnaires can be used and acted on to improve the Commission's investigative process.
dc.format.medium	Document
dc.language	English
dc.publisher	South Carolina State Library
dc.relation.ispartof	South Carolina State Documents Depository
dc.rights	Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
dc.subject	South Carolina State Human Affairs Commission--Customer services
dc.subject	Questionnaires
dc.title	Using the survey questionnaire as a method to improve investigations
dc.type	Text
sd.specifications	300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.