Using the survey questionnaire as a method to improve investigations
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Description:PDF DocumentMIME type:application/pdfFile Size:1.077Mb
Author
Dorn, Sharon A.
Description
In January 1999, the South Carolina Human Affairs Commission implemented a survey questionnaire program, which was derived from the agency's Strategic Plan and its preceding Baldrige Self-Assessment. The survey questionnaire was developed to help improve customer service. It is the hypothesis of this project that the information from the completed and returned questionnaires can be used and acted on to improve the Commission's investigative process.Collections
Date
2002-09-13Metadata
Show full item recordDate Accessioned | 2012-04-23T13:49:27Z |
Date Available | 2012-04-23T13:49:27Z |
dc.description | In January 1999, the South Carolina Human Affairs Commission implemented a survey questionnaire program, which was derived from the agency's Strategic Plan and its preceding Baldrige Self-Assessment. The survey questionnaire was developed to help improve customer service. It is the hypothesis of this project that the information from the completed and returned questionnaires can be used and acted on to improve the Commission's investigative process. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |