Customer satisfaction survey pilot project : Charles Towne Landing State Historic Site

Cowling-Isham, Terri; Fischer, Ron

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Recreational surveys--South Carolina--Charleston; Charles Towne Landing (Charleston, S.C.); Consumer satisfaction--South Carolina--Charleston

Description

This details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.

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http://hdl.handle.net/10827/6519

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Date

2002-03-26

Author

Cowling-Isham, Terri; Fischer, Ron

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Creator	Cowling-Isham, Terri
Creator	Fischer, Ron
Date Accessioned	2012-04-17T16:37:23Z
Date Available	2012-04-17T16:37:23Z
Date of Issue	2002-03-26
Identifier (URI)	http://hdl.handle.net/10827/6519
Description	This details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.
Media Type	Document
Item Language	English
Publisher	South Carolina State Library
Digital Collection	South Carolina State Documents Depository
Rights	Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Subject	Recreational surveys--South Carolina--Charleston
Subject	Charles Towne Landing (Charleston, S.C.)
Subject	Consumer satisfaction--South Carolina--Charleston
Title	Customer satisfaction survey pilot project : Charles Towne Landing State Historic Site
Type	Text
Digitization Specifications	300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
County	Charleston County (S.C.)