Customer satisfaction survey pilot project : Charles Towne Landing State Historic Site

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Author

Cowling-Isham, Terri

Fischer, Ron

Subject

Recreational surveys--South Carolina--Charleston; Charles Towne Landing (Charleston, S.C.); Consumer satisfaction--South Carolina--Charleston

Description

This details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.

URI

http://hdl.handle.net/10827/6519

Collections

• Certified Public Manager Projects (1996-2015)

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PDF Document (84.97Mb)

Date

2002-03-26

Metadata

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Date Accessioned	2012-04-17T16:37:23Z
Date Available	2012-04-17T16:37:23Z
dc.description	This details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.
Media Type	Document
Item Language	English
Publisher	South Carolina State Library
Digital Collection	South Carolina State Documents Depository
Rights	Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Type	Text
Digitization Specifications	300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
dc.coverage.spatial	Charleston County (S.C.)