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    Customer satisfaction survey pilot project : Charles Towne Landing State Historic Site

    • File:CPM_Customer_Satisfaction_Survey_Pilot_Project_2003-3-26.pdf
      Description:PDF Document
      MIME type:application/pdf
      File Size:84.97Mb
    Author
    Cowling-Isham, Terri
    Fischer, Ron
    Subject
    Recreational surveys--South Carolina--Charleston; Charles Towne Landing (Charleston, S.C.); Consumer satisfaction--South Carolina--Charleston
    Description
    This details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.
    URI
    http://hdl.handle.net/10827/6519
    Collections
    • Certified Public Manager Projects (1996-2015)
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    PDF Document (84.97Mb)
    Date
    2002-03-26
    Metadata
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    Date Accessioned2012-04-17T16:37:23Z
    Date Available2012-04-17T16:37:23Z
    dc.descriptionThis details the South Carolina Department of Parks, Recreation and Tourism's program that proactively seeks to establish an internal process to measure and report external customer satisfaction and loyalty on an on-going basis, in compliance with Malcolm Baldrige criteria at Charles Towne Landing State Historic Site.
    Media TypeDocument
    Item LanguageEnglish
    PublisherSouth Carolina State Library
    Digital CollectionSouth Carolina State Documents Depository
    RightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
    TypeText
    Digitization Specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
    dc.coverage.spatialCharleston County (S.C.)
    

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