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dc.creatorPage, Larry
dc.date.accessioned2012-04-10T13:13:45Z
dc.date.available2012-04-10T13:13:45Z
dc.date.issued2008-01-27
dc.identifier.urihttp://hdl.handle.net/10827/6403
dc.descriptionThe Division of the State ClO is a revenue based agency. If staffing is not adequate, customer satisfaction will suffer. If systems are inappropriate, service will suffer and with that customer satisfaction will suffer. The agency must develop appropriate metrics to measure all of these facets and then extend them to other services. By validating systems and staffing estimates we will validate rates for the service.
dc.format.mediumDocument
dc.languageEnglish
dc.publisherSouth Carolina State Library
dc.relation.ispartofSouth Carolina State Documents Depository
dc.rightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
dc.subjectSouth Carolina Budget and Control Board, Division of the State Chief Information Officer
dc.titleEnterprise centralized hosted exchange service offering
dc.typeText
sd.specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.


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