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    • Certified Public Manager Projects (1996-2015)
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    Enterprise centralized hosted exchange service offering

    • File:CPM_Enterprise_Centralized_Hosting_Exchange_2008-1-27.pdf
      Description:PDF Document
      MIME type:application/pdf
      File Size:1.804Mb
    Author
    Page, Larry
    Subject
    South Carolina Budget and Control Board, Division of the State Chief Information Officer
    Description
    The Division of the State ClO is a revenue based agency. If staffing is not adequate, customer satisfaction will suffer. If systems are inappropriate, service will suffer and with that customer satisfaction will suffer. The agency must develop appropriate metrics to measure all of these facets and then extend them to other services. By validating systems and staffing estimates we will validate rates for the service.
    URI
    http://hdl.handle.net/10827/6403
    Collections
    • Certified Public Manager Projects (1996-2015)
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    PDF Document (1.804Mb)
    Date
    2008-01-27
    Metadata
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    Date Accessioned2012-04-10T13:13:45Z
    Date Available2012-04-10T13:13:45Z
    dc.descriptionThe Division of the State ClO is a revenue based agency. If staffing is not adequate, customer satisfaction will suffer. If systems are inappropriate, service will suffer and with that customer satisfaction will suffer. The agency must develop appropriate metrics to measure all of these facets and then extend them to other services. By validating systems and staffing estimates we will validate rates for the service.
    Media TypeDocument
    Item LanguageEnglish
    PublisherSouth Carolina State Library
    Digital CollectionSouth Carolina State Documents Depository
    RightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
    TypeText
    Digitization Specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
    

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