| Date Accessioned | 2012-04-10T13:13:45Z |
| Date Available | 2012-04-10T13:13:45Z |
| dc.description | The Division of the State ClO is a revenue based agency. If staffing is not adequate, customer satisfaction will suffer. If systems are inappropriate, service will suffer and with that customer satisfaction will suffer. The agency must develop appropriate metrics to measure all of these facets and then extend them to other services. By validating systems and staffing estimates we will validate rates for the service. |
| Media Type | Document |
| Item Language | English |
| Publisher | South Carolina State Library |
| Digital Collection | South Carolina State Documents Depository |
| Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
| Type | Text |
| Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |
