Customer service satisfaction assessment
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CPM_Customer_Service_Satisfaction_Assessment_2002-3-26.pdf
Subject
South Carolina Department of Natural Resources--Customer services; South Carolina Department of Natural Resources--Public opinionDescription
The Conservation Education and Communications Division of the South Carolina Department of Natural Resources does not presently evaluate and monitor our internal customers' satisfaction with quality, production time, cost-effectiveness, and staff interaction on services and goods provided by the division, and we need to be doing that, for accountability, effectiveness and efficiency. If they aren't satisfied, we need to know what areas need changing. This paper addresses those needs.
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Date
2002-03-26Author
Collins, Carole; Renshaw, LindaMetadata
Show full item recordCreator | Collins, Carole | |
Creator | Renshaw, Linda | |
Date Accessioned | 2012-04-02T18:45:16Z | |
Date Available | 2012-04-02T18:45:16Z | |
Date of Issue | 2002-03-26 | |
Identifier (URI) | http://hdl.handle.net/10827/6309 | |
Description | The Conservation Education and Communications Division of the South Carolina Department of Natural Resources does not presently evaluate and monitor our internal customers' satisfaction with quality, production time, cost-effectiveness, and staff interaction on services and goods provided by the division, and we need to be doing that, for accountability, effectiveness and efficiency. If they aren't satisfied, we need to know what areas need changing. This paper addresses those needs. | |
Media Type | Document | |
Item Language | English | |
Publisher | South Carolina State Library | |
Digital Collection | South Carolina State Documents Depository | |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. | |
Subject | South Carolina Department of Natural Resources--Customer services | |
Subject | South Carolina Department of Natural Resources--Public opinion | |
Title | Customer service satisfaction assessment | |
Type | Text | |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |