Customer service satisfaction assessment
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Description:PDF DocumentMIME type:application/pdfFile Size:1.707Mb
Author
Collins, Carole
Renshaw, Linda
Subject
South Carolina Department of Natural Resources--Customer services; South Carolina Department of Natural Resources--Public opinionDescription
The Conservation Education and Communications Division of the South Carolina Department of Natural Resources does not presently evaluate and monitor our internal customers' satisfaction with quality, production time, cost-effectiveness, and staff interaction on services and goods provided by the division, and we need to be doing that, for accountability, effectiveness and efficiency. If they aren't satisfied, we need to know what areas need changing. This paper addresses those needs.Collections
Date
2002-03-26Metadata
Show full item recordDate Accessioned | 2012-04-02T18:45:16Z |
Date Available | 2012-04-02T18:45:16Z |
dc.description | The Conservation Education and Communications Division of the South Carolina Department of Natural Resources does not presently evaluate and monitor our internal customers' satisfaction with quality, production time, cost-effectiveness, and staff interaction on services and goods provided by the division, and we need to be doing that, for accountability, effectiveness and efficiency. If they aren't satisfied, we need to know what areas need changing. This paper addresses those needs. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |