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    Customer service management tool for the South Carolina Department of Juvenile Justice regional evaluation centers

    • File:CPM_Customer_Service_Measurement_Tool_2010-2-5.pdf
      Description:PDF Document
      MIME type:application/pdf
      File Size:686.9Kb
    Author
    Pierson, Katherine
    Subject
    South Carolina Department of Juvenile Justice--Customer services
    Description
    The South Carolina Department of Juvenile Justice, Office of Juvenile and Family Relations investigates a variety of complaints received from both juveniles and their parent or legal guardian. DJJ does not know what our customers expect, what benefits they receive, and if they are satisfied with the services they and their children have received through DJJ. This project involves a poll of parents an guardians. The focus of the poll is to determine a baseline for current customer satisfaction of parents and guardians with regard to the Evaluation Centers specifically.
    URI
    http://hdl.handle.net/10827/6308
    Collections
    • Certified Public Manager Projects
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    Date
    2010-02-05
    Metadata
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    Date Accessioned2012-04-02T18:38:51Z
    Date Available2012-04-02T18:38:51Z
    dc.descriptionThe South Carolina Department of Juvenile Justice, Office of Juvenile and Family Relations investigates a variety of complaints received from both juveniles and their parent or legal guardian. DJJ does not know what our customers expect, what benefits they receive, and if they are satisfied with the services they and their children have received through DJJ. This project involves a poll of parents an guardians. The focus of the poll is to determine a baseline for current customer satisfaction of parents and guardians with regard to the Evaluation Centers specifically.
    Media TypeDocument
    Item LanguageEnglish
    PublisherSouth Carolina State Library
    Digital CollectionSouth Carolina State Documents Depository
    RightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
    TypeText
    Digitization Specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
    

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