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dc.creatorWicker, Richard
dc.date.accessioned2012-04-02T18:23:25Z
dc.date.available2012-04-02T18:23:25Z
dc.date.issued2000-03-01
dc.identifier.urihttp://hdl.handle.net/10827/6306
dc.descriptionThe goal of this project was to develop a useful tool for identifying specific areas of customer needs and concerns in order to increase customer satisfaction and reduce unnecessary or redundant contact with customers of the Mortgage Servicing Department of the S.C. State Housing Finance and Development Authority.
dc.format.mediumDocument
dc.languageEnglish
dc.publisherSouth Carolina State Library
dc.relation.ispartofSouth Carolina State Documents Depository
dc.rightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
dc.subjectSouth Carolina State Housing Finance and Development Authority, Mortgage Servicing Department--Customer services--Evaluation
dc.titleCustomer service evaluation
dc.typeText
sd.specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.


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