Customer service evaluation
Description
The goal of this project was to develop a useful tool for identifying specific areas of customer needs and concerns in order to increase customer satisfaction and reduce unnecessary or redundant contact with customers of the Mortgage Servicing Department of the S.C. State Housing Finance and Development Authority.
Collections
Date
2000-03-01Metadata
Show full item record| Creator | Wicker, Richard | |
| Date Accessioned | 2012-04-02T18:23:25Z | |
| Date Available | 2012-04-02T18:23:25Z | |
| Date of Issue | 2000-03-01 | |
| Identifier (URI) | http://hdl.handle.net/10827/6306 | |
| Description | The goal of this project was to develop a useful tool for identifying specific areas of customer needs and concerns in order to increase customer satisfaction and reduce unnecessary or redundant contact with customers of the Mortgage Servicing Department of the S.C. State Housing Finance and Development Authority. | |
| Media Type | Document | |
| Item Language | English | |
| Publisher | South Carolina State Library | |
| Digital Collection | South Carolina State Documents Depository | |
| Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. | |
| Subject | South Carolina State Housing Finance and Development Authority, Mortgage Servicing Department--Customer services--Evaluation | |
| Title | Customer service evaluation | |
| Type | Text | |
| Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |