Customer dissatisfaction
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Description:PDF DocumentMIME type:application/pdfFile Size:2.431Mb
Author
Aycock, Robert J.
Subject
South Carolina Budget and Control Board, Division of Procurement Services--Customer services; Customer satisfaction--South CarolinaDescription
The initiative chosen should improve services within the Division of Procurement Services of the South Carolina Budget and Control Board. The Division of Procurement Services does not have a formalized customer complaint management system. This project recognizes customer complaints to be a key factor in providing quality services and address the issue.Collections
Date
2005-02-02Metadata
Show full item recordDate Accessioned | 2012-04-02T16:44:02Z |
Date Available | 2012-04-02T16:44:02Z |
dc.description | The initiative chosen should improve services within the Division of Procurement Services of the South Carolina Budget and Control Board. The Division of Procurement Services does not have a formalized customer complaint management system. This project recognizes customer complaints to be a key factor in providing quality services and address the issue. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |