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dc.creatorPierce, Carol L.
dc.date.accessioned2012-03-30T12:26:21Z
dc.date.available2012-03-30T12:26:21Z
dc.date.issued2008-01-08
dc.identifier.urihttp://hdl.handle.net/10827/6296
dc.descriptionThis paper addresses the length of time it takes to answer telephone calls at the Department of Revenue and ways that the system can be improved.
dc.format.mediumDocument
dc.languageEnglish
dc.publisherSouth Carolina State Library
dc.relation.ispartofSouth Carolina State Documents Depository
dc.rightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
dc.subjectSouth Carolina Department of Revenue--Customer services
dc.subjectCall centers--South Carolina
dc.titleContact center call variation time project
dc.typeText
sd.specifications300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.


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