Contact center call variation time project

Creator	Pierce, Carol L.
Date Accessioned	2012-03-30T12:26:21Z
Date Available	2012-03-30T12:26:21Z
Date of Issue	2008-01-08
Identifier (URI)	http://hdl.handle.net/10827/6296
Description	This paper addresses the length of time it takes to answer telephone calls at the Department of Revenue and ways that the system can be improved.
Media Type	Document
Item Language	English
Publisher	South Carolina State Library
Digital Collection	South Carolina State Documents Depository
Rights	Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Subject	South Carolina Department of Revenue--Customer services
Subject	Call centers--South Carolina
Title	Contact center call variation time project
Type	Text
Digitization Specifications	300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.

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