Contact center call variation time project
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Description:PDF DocumentMIME type:application/pdfFile Size:17.89Mb
Author
Pierce, Carol L.
Description
This paper addresses the length of time it takes to answer telephone calls at the Department of Revenue and ways that the system can be improved.Collections
Date
2008-01-08Metadata
Show full item recordDate Accessioned | 2012-03-30T12:26:21Z |
Date Available | 2012-03-30T12:26:21Z |
dc.description | This paper addresses the length of time it takes to answer telephone calls at the Department of Revenue and ways that the system can be improved. |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white. |