The Certified Public Manager (CPM) program is an 18-month management development program accredited by the National COM Consortium and has been offered through the Budget & Control Board since 1996. The program provides training and on the job learning in problem solving, human resource development, and innovative management practices. Completion of the program requires a written report by each participant.

Before of July 1, 2015, the Certified Public Manager program reported to the Division of State Human Resources under the Budget Control Board. Projects created in 2015 and back can be found under the Budget and Control Board and Division of State Human Resources Collection.

Reports from 2016 to present can be found under the Department of Administration collection.

Recent Submissions

  • DATA DATA here and there! 

    Adams, Audrey R.; South Carolina Certified Public Manager Program (2018-02-01)
    The purpose of this paper is to review, revise, and automate the way that the Housing Authority collects their data to produce accurate financial documents needed for sound financial decisions making in accomplishing the ...
  • What in DHEC is healthcare quality? 

    White, Bentley; South Carolina Certified Public Manager Program (2022-02-07)
    The goal of the project is ultimately delivering efficiency, consistency, and relevancy in routine information sharing with the public on Healthcare Quality topics through effective team management. The focus of this ...
  • Feasibility of regulating at the state level air emissions from sources emitting per- and polyfluroalkyl substances 

    Wall, Mary Peyton D.; South Carolina Certified Public Manager Program (2022-02-01)
    The Department of Health and Environmental Control (DHEC) Bureau of Air Quality (BAQ) is responsible for implementing federal and state standards for air pollutants, such as criteria pollutants, hazardous air pollutants, ...
  • Workplace violence & sexual harrassment training 

    Tyler, Rontreal J.; South Carolina Certified Public Manager Program (2022-03-14)
    The SCDOT requires all new employees to attend a Workplace Violence and Sexual Harassment training in their first 90 days of employment. It is not uncommon for employees to attend trainings in neighboring districts or ...
  • Routine planned highway maintenance performance tracking and budget tool 

    Terry, Jeff; South Carolina Certified Public Manager Program (2022-02-28)
    The Department of Transportation sees a lag in its scheduled routine maintenance in the field. This project explores this problem and attempts to establish a system which uses real field data and an operational area focused ...
  • Preventing additional respondent backlog 

    Smith-Byrd, Candice; South Carolina Certified Public Manager Program (2022-02-07)
    Potential Healthy Connections Medicaid beneficiaries must apply and be deemed eligible for Medicaid coverage in one of the qualifying categories. If someone is deemed eligible for Medicaid, case documents are reviewed ...
  • Capturing application of pavement treatments 

    Rawls, Chad; South Carolina Certified Public Manager Program (2022-02-15)
    For many years SCDOT was not able to adequately fund its pavement programs. Budget forecasts are created using a series of pavement performance models that estimate the future condition of pavements. There are many ...
  • Enhancing workplace culture through strategic internal communications 

    Queen, Samantha; South Carolina Certified Public Manager Program (2022-03-15)
    Internal communications are an important part of any workplace. With more strategy and more consistency, we can create an internal communications program that gives everyone access to the information they need, makes it ...
  • Creating more off duty time for frontline firefighters while maintaining adequate fire response 

    Pritchard, Anneta S.; South Carolina Certified Public Manager Program (2022-02-07)
    The goals of this project were to determine if it would be possible to continue to provide adequate response to wildfire calls while reducing the number of available fire fighters during on call hours.
  • Establishing performance standards in South Carolina’s Women, Infant and Children (WIC) Program 

    Price, Heather K.; South Carolina Certified Public Manager Program (2022-02-25)
    The goal of this project is to establish effective performance standards that can be used statewide to enable a system of performance management, which will result in an increase of the WIC Program’s participation. An ...
  • Making credentialing better : a process to bring all of SCDMH agencies credentialing under one umbrella 

    Perry, Vickie; South Carolina Certified Public Manager Program (2022-03-15)
    Credentialing is a systematic approach to the collection and verification of a health care provider's professional qualifications. South Carolina Department of Mental Health is searching for a system that will allow ...
  • Education-awareness letters to the Medicaid provider community 

    Patel, Janki; South Carolina Certified Public Manager Program (2022-03-01)
    SCDHHS currently does not have a process in place for making providers aware of their billing anomalies without conducting a review/audit of them. SCDHHS needs an effective process for sending education letters to members ...
  • Creating a vendor and contract management system 

    South Carolina Certified Public Manager Program; Knapp, Howard M.; Williams, LaToria (2022-03)
    In this project, the team set out to alleviate problems relating to how outside services were managed by researching and developing a comprehensive agency-wide Vendor and Contract Management System. The goal was to start ...
  • Fatalities in the workplace 

    Kennedy, Tina B.; South Carolina Certified Public Manager Program (2022-02-07)
    SCDOT's Agency Events Office is taking the lead to develop and implement an agency-wide policy for handling workplace fatalities. In conducting this research, several areas of improvement were identified. As a result, SCDOT ...
  • Mitigating the human element : automating the 64 

    Jordan, Christina; South Carolina Certified Public Manager Program (2022-03-01)
    On a quarterly basis, SCDHHS is required to submit a CMS-64 report, where both administrative and Medicaid expenditures are provided to the Centers for Medicaid and Medicare Services to compute the federal financial ...
  • Fraud referral system 

    Javier, Joseph; South Carolina Certified Public Manager Program (2022-03-01)
    The Fraud Division in the Department of Insurance was established to replace the one in the Office of the Attorney General. The Fraud Division should be outfitted with the best process and tools that they can use in ...
  • Building a collaborative team approach to healthcare 

    James, Kristin K.; South Carolina Certified Public Manager Program (2022-01-17)
    Multidisciplinary treatment teams are commonly used in healthcare as a method to help promote recovery. A specialized treatment program, entitled NAVIGATE was developed and implemented at Spartanburg Area Mental Health ...
  • Human resources eToolKit : a proactive approach to human resources 

    Hood, Jessica; South Carolina Certified Public Manager Program (2022-02-04)
    Admin policies, procedures and forms are stored on Admin’s SharePoint intranet pages for employees to access as needed. Most employees (supervisors and non-supervisors) do not utilize Admin’s SharePoint pages to access ...
  • Incorporating telematics with SCDOT’s fleet management 

    Heape, Brian W.; South Carolina Certified Public Manager Program (2022-02-05)
    Telematics systems offer ways to manage the fleet in real-time by promoting safer driving practices, proactively monitoring vehicle and equipment diagnostics, and even automating some of the functions these assets perform. ...
  • How to efficiently improve our contact center 

    Hart, Kate; South Carolina Certified Public Manager Program (2022-02-07)
    The purpose of this paper is to review our current processes and develop a way to efficiently improve our customer contact center. The South Carolina Department of Motor Vehicles customer contact center is commonly the ...

View more