Bridging the gap between compliance officer and complainant

Authors
Price, Charles R.
South Carolina Certified Public Manager Program
Keywords
South Carolina Occupational Safety and Health Administration--Customer services
Abstract
This paper's focus is to improve the quality of information received from complainants, ensure consensus between the complainant and the Compliance Officer at OSHA, ensure validity of the violation or violations in the workplace, reduce the incompliance rate, reduce days to initiate complaints and ensure great customer service.
Description
URI
https://dc.statelibrary.sc.gov/handle/10827/37282
Collections
Certified Public Manager Projects (2016-Present)
Thumbnail Image
Files
CPM_Bridging_the_Gap_Between_Compliance_Officer_and_Compliant_2020-02-03.pdf (204.7 KB)
Issue Date
2020-02-03
Contributor
Date Accessioned
2021-05-26T12:15:52Z
Date Available
2021-05-26T12:15:52Z
Item Format
application/pdf
Media Type
Document
Item Language
English
Publisher
South Carolina State Library
Digital Collection
South Carolina State Documents Depository
Rights
Copyright status determined to be in the public domain on April 27, 2020 by United States Supreme Court ruling (Georgia et al., Petitioners v. Public.Resource.Org, Inc. : 590 U.S.__(2020))
Type
Text
Digitization Specifications
This South Carolina State Document was provided directly by the Division of Human Resources in PDF format.