PEBA knowledge management system

Abstract

PEBA is in the process of updating its information systems which required each department to document its processes. To improve the internal administrative processes used to deliver services to members, PEBA would like to use a knowledge management system to centralize and store the vast amount of information we are responsible for tracking. This project researches different knowledge management systems available to see if there is a software program available that meets PEBA’s specific needs and recommend an implementation plan.