Developing our claims employees

Abstract

The Insurance Reserve Fund under the State Fiscal Accountability Authority provides property and liability insurance to all State agencies and various local governmental entities, including Counties, Municipalities, School Districts and special purpose Political Subdivisions. When employees from the private sector come to work for the agency they must transition to governmental claims work. This project seeks to create a standardization of the employee transition process to best provide property and liability insurance products that meet the needs of the governmental customers.