Now showing items 21-30 of 84
RADIO SILENCE : Why are we losing our Dispatchers?
(South Carolina State Library, 2017-02-06)
There is an extremely high turnover rate in the Communications Center of the SCDNR. With such a significant turnover rate, it is imperative to find out why dispatchers are leaving the job and address that issues to assist ...
Police Community Advisory Board Benefits
(South Carolina State Library, 2017-02-04)
This project will aim at a possible program focused on bringing police and community together so that the community (via representatives) can have the opportunity to inform and advise the Chief of Police of Conway, S.C. ...
ADDRESSING THE PSYCHIATRIST SHORTAGE AT THE ANDERSON-OCONEE-PICKENS- MENTAL HEALTH CENTER
(South Carolina State Library, 2017-01-27)
The South Carolina Department of Mental Health's Community Mental Health Centers are always looking to hire psychiatrists at each of their locations throughout the state. This has been a struggle throughout the state due ...
Contact Center performance improvement project
(South Carolina State Library, 2015-03-19)
This project proposal focuses on the performance improvement of one specific area of SCDMV, Customer Service Delivery's Contact Center. The research, analysis, and suggested strategies outlined in this project will increase ...
An Opportunity for Taxpayer Savings through Improving Statewide Accounts Receivable Practices
(South Carolina State Library, 2015-01-30)
This review was predicated upon FY 2013-2014 Legislative Proviso 117.38, which required each agency to produce a past due debt report, known as the Annual Debt Collection Report, summarizing agency receivables in excess ...
Call Center and Filing Efficiency Study : A Roadmap for Improving Division Productivity
(South Carolina State Library, 2015-02-03)
This study is being done to determine if the business filings division, and the agency in general, would be able to meet its customer service goals on a more consistent basis by creating a call center for the agency, and ...
Efficiency in the Enrollment Process for the South Carolina Intellectual Disability and Related Disabilities Waiver Program
(South Carolina State Library, 2015-02-06)
The Intellectual Disability and Related Disabilities waiver has had many changes over the years and has evolved into a robust service package that can be a significant help to individuals who wish to remain in the community ...
IT Asset and User Lifecycle Management Process Improvement
(South Carolina State Library, 2015-02)
This project will examine processes and tasks that are related to information technology assets and user accounts that can add operational efficiencies to the South Carolina Department of Probation, Parole and Pardon Services.
An Investigation into Travel : Finding Solutions to Benefit the Agency and Explorers
(South Carolina State Library, 2015-02-02)
The subject of this investigation is the Department of Health and Human Services current policies and procedures for authorizing travel expenses and preparing, reviewing, and approving travel reimbursement documents.
Evaluating Project Award Success: Enhancement Projects
(South Carolina State Library, 2015)
This paper analyses bids and bidding process from contractors working on enhancement projects funded by the Federal Highway Administration. Eligible projects include the following activities: pedestrian facilities, bicycle ...