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dc.creatorBundy, David W.
dc.creatorSouth Carolina Certified Public Manager Program
dc.date.accessioned2018-04-23T18:34:02Z
dc.date.available2018-04-23T18:34:02Z
dc.date.issued2017
dc.identifier.urihttp://hdl.handle.net/10827/27062
dc.description.abstractCustomer satisfaction has been selected as a measurable indicator of effectiveness, and each of the 187 consumers who were served by one of the three Assistive Technology Consultants at the South Carolina Commission for the Blind during the previous Federal Fiscal Year were asked to complete a survey. Since SCCB has not previously tracked customer satisfaction for the Technical Services Unit as a separate entity, this study will attempt to establish a baseline measure as well as to suggest potential areas for improvement.
dc.formatapplication/pdf
dc.format.mediumDocument
dc.languageEnglish
dc.publisherSouth Carolina State Library
dc.relation.ispartofSouth Carolina State Documents Depository
dc.rightsCopyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
dc.subjectSouth Carolina Commission for the Blind--Customer services
dc.subjectConsumer satisfaction--South Carolina
dc.titleCustomer Satisfaction with Technical Services at the South Carolina Commission for the Blind
dc.typeText
sd.specifications300ppi, Canon imageFORMULA DR-9050C scanner with CapturePerfect 3, archival and online file is PDF/A-1b.


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