Customer Satisfaction with Technical Services at the South Carolina Commission for the Blind
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Description:PDF fileMIME type:application/pdfFile Size:2.585Mb
Author
Bundy, David W.
South Carolina Certified Public Manager Program
Subject
South Carolina Commission for the Blind--Customer services; Consumer satisfaction--South Carolina
Customer satisfaction has been selected as a measurable indicator of effectiveness, and each of the 187 consumers who were served by one of the three Assistive Technology Consultants at the South Carolina Commission for the Blind during the previous Federal Fiscal Year were asked to complete a survey. Since SCCB has not previously tracked customer satisfaction for the Technical Services Unit as a separate entity, this study will attempt to establish a baseline measure as well as to suggest
potential areas for improvement.
Collections
Date
2017Metadata
Show full item recordDate Accessioned | 2018-04-23T18:34:02Z |
Date Available | 2018-04-23T18:34:02Z |
Item Format | application/pdf |
Media Type | Document |
Item Language | English |
Publisher | South Carolina State Library |
Digital Collection | South Carolina State Documents Depository |
Rights | Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201. |
Type | Text |
Digitization Specifications | 300ppi, Canon imageFORMULA DR-9050C scanner with CapturePerfect 3, archival and online file is PDF/A-1b. |