How to Efficiently Control the Title and Registration Mail-in Workload Backlog Processing

Authors
Simmons, Lynandro D. J.
South Carolina Certified Public Manager Program
Keywords
South Carolina Department of Motor Vehicles , Automobiles--Registration and transfer--South Carolina
Abstract
Description
The Titles and Registration Mail-In Unit of the Department of Motor Vehicles only processes title and registration work that has been mailed in. During the time periods of May through June and November through January, the mail workload backlog becomes overbearing. This research will attempt to find out the cause of this increase backlog during those periods, determine what procedures or steps are currently in place and unnecessarily creating needless work that has a direct correlation with the backlog and deploy a recommendation that will totally eliminate peak time backlog work loads.
URI
http://hdl.handle.net/10827/22414
Collections
Certified Public Manager Projects (2016-Present)
Thumbnail Image
Files
CPM_How_to_Efficiently_Control_Processing_2016-01-12.pdf (6.91 MB)
Issue Date
2016-01-12
Contributor
Date Accessioned
2016-09-29T12:33:20Z
Date Available
2016-09-29T12:33:20Z
Item Format
application/pdf
Media Type
Document
Item Language
English
Publisher
South Carolina State Library
Digital Collection
South Carolina State Documents Depository
Rights
Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Type
Text
Digitization Specifications
300ppi, Canon imageFORMULA DR-9050C scanner with CapturePerfect 3, archival and online file is PDF/A-1b.