An Opportunity for Taxpayer Savings Through Improving Statewide Accounts Receivable Practices

Abstract

This review was predicated upon FY 2013-2014 Legislative Proviso 117.38, which required each agency to produce a past due debt report, known as the Annual Debt Collection Report, summarizing agency receivables in excess of 60 days. SIG determined a few agencies were exceptional, characterized by a very pro-active approach to policies, debt collection procedures, and metrics for results to drive continuous improvement, while others were complacent. Most agencies landed between these two extremes creating an overall bell curve of how state agencies managed accounts receivables, particularly collecting past due debt.