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The South Carolina Department of Consumer Affairs publishes a variety of reports and brochures on consumer protection and safety, many designed for the general public.







Recent Submissions

  • Interim guidance for pawnbrokers 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-07-30)
    In response to the the Novel Coronavirus (COVID-19) crisis, pawnbroker licensees have sought guidance from the Department of Consumer Affairs (Department) regarding payment on and the redemption of pledged goods as well ...
  • Interim guidance for mortgage brokers 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-07-30)
    On March 13, 2020, Governor Henry McMaster declared a state of emergency for the State of South Carolina due to the Novel Coronavirus (COVID-19). Mortgage brokers have sought guidance from the Department of Consumer Affairs ...
  • Spotlight : free trial period 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-06-10)
    Some companies use a free trial period as a sales tactic to get you to spend your hard-earned money on their product or service. But if you forget to cancel it, return it, or notify the company by a certain date, you could ...
  • Interim guidance for business 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-06-01)
    Businesses have sought guidance from the Department of Consumer Affairs regarding the implementation of business activities during the COVID-19 pandemic, including payment or performance deferrals and modifications. This ...
  • Interim regulatory guidance 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-05-28)
    On March 13, 2020, Governor Henry McMaster declared a state of emergency for the State of South Carolina due to the Novel Coronavirus (COVID-19). Mortgage brokers have sought guidance from the Department of Consumer Affairs ...
  • Interim regulatory guidance 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-04-28)
    On March 13, 2020, Governor Henry McMaster declared a state of emergency for the State of South Carolina due to the Novel Coronavirus (COVID-19). Mortgage brokers have sought guidance from the Department of Consumer Affairs ...
  • Spotlight : timeshare scams 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-04-08)
    Most timeshare resale scams begin with an unsolicited phone call. If you receive unsolicited offers to sell your timeshare, you should be skeptical and proceed with caution. Property records are open to the public and ...
  • COVID-19 spotlight : student loan relief 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-04-08)
    Student loan borrowers have some help when it comes to the potential financial impact from coronavirus. The Coronavirus Aid, Relief, and Economic Security (CARES) Act, provides automatic suspension of payments on federally-held ...
  • COVID-19 spotlight : mortgage relief options 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-09)
    If you’re among those financially impacted by the coronavirus pandemic, you might be concerned about how to pay your mortgage or rent. Federal and state governments have announced plans to help struggling homeowners during ...
  • COVID-19 spotlight : how to spot a scammer 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-04-24)
    The South Carolina Department of Consumer Affairs is warning consumers and businesses to be on the look out for coronavirus scams. No two scams are the same but included in this sheet are some examples of how fraudsters ...
  • Spotlight : reservation refunds 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-18)
    The South Carolina Department of Consumer Affairs is receiving a large number of calls from consumers who have cancelled hotel reservations and property rentals due to travel restrictions or the declared State of Emergency. ...
  • Interim regulatory guidance 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-19)
    On March 13, 2020, Governor Henry McMaster declared a state of emergency for the State of South Carolina due to the Novel Coronavirus (COVID-19). Mortgage brokers have sought guidance from the Department of Consumer Affairs ...
  • A guide for dealing with debt collection 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-16)
    This paper explains what creditors can and cannot do regarding your credit.
  • Spotlight : guard your wallet on the road 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-16)
    Traveling can be an incredibly rewarding experience -- but it can also leave you broke if you’re not careful. These tips will help you keep your finances safe as you travel.
  • Fast facts : credit repair 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-25)
    Having a plan in place to repair your credit can eliminate unnecessary worry. In this paper are a few steps to get you started.
  • Spotlight : credit basics 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-24)
    This paper explains credit, including definitions, places where you can get credit and answers to frequently asked questions.
  • Spotlight : price gouging 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-03-16)
    This paper explains price gouging, what to do if you are a victim of gouging and what you can do to avoid being a victim.
  • Credit reports : what they are and why they matter 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2019-11)
    This document gives concise information on: Credit Report Basics, Reading Your Credit Report, Credit Scores, Common Credit Myths, Credit Counseling, Watch out for Scams!, Keep Your Information Safe, Credit Report Checklist.
  • The facts on gym memberships 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2020-01-06)
    Joining a gym can be a easy way to start or maintain an active, healthy lifestyle. These memberships certainly provide many physical benefits to customers, but signing a contract may pose financial risks. Before jumping ...
  • Consumer loans : your rights and responsibilities 

    South Carolina Department of Consumer Affairs (South Carolina State Library, 2019-07-02)
    This pamphlet is meant to serve as a summary of your rights and responsibilities under a loan. Included are loan definitions.

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