Making the front desk matter : the Graduate School, University of South Carolina

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Author

Sutherland, R. Robert, III

Subject

University of South Carolina--Customer services

Description

The Graduate School at the University of South Carolina will create a strategic plan to help guide them for the next three years. One of the goals is to evaluate the role of the front desk, how we can utilize it to provide good customer service both internally and externally, and how we can staff it in a cost effective manner without sacrificing its efficiency or usefulness. This paper evaluates that plan.

URI

http://hdl.handle.net/10827/10447

Collections

• Certified Public Manager Projects

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Date

2013-03-04

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Date Accessioned	2013-07-08T14:28:39Z
Date Available	2013-07-08T14:28:39Z
dc.description	The Graduate School at the University of South Carolina will create a strategic plan to help guide them for the next three years. One of the goals is to evaluate the role of the front desk, how we can utilize it to provide good customer service both internally and externally, and how we can staff it in a cost effective manner without sacrificing its efficiency or usefulness. This paper evaluates that plan.
Media Type	Document
Item Language	English
Publisher	South Carolina State Library
Digital Collection	South Carolina State Documents Depository
Rights	Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Type	Text
Digitization Specifications	300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.
dc.coverage.spatial	Richland County (S.C.)