Loading...
Call center metrics : a measure of customer satisfaction
DeLong, Dayle
DeLong, Dayle
Abstract
Issue Date
2011-01-06
Keywords
South Carolina Budget and Control Board, Employee Insurance Program, Consumer satisfaction--South Carolina, Call centers--South Carolina
Type
Text
Rights
Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Digitization Specifications
300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software, Archival Master file is a multi-image TIFF; online version is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.