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This collection includes the CPM projects for 2021 that have been approved by the Department of Administration to be published.
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Publication Leadership development through an employee mentorship program: a community services division initiative(2021-02-01) Wallace, Christine G.; South Carolina Certified Public Manager ProgramThis research project will identify an applicable leadership development strategy for the agency based on identified needs.Publication Helping SC communities self-assess which type of urban and community forestry project to apply for grant funding based on capacity and community needs(2021-02-01) Waite, Frances; South Carolina Certified Public Manager ProgramThis project aims to create a method that communities can utilize to self-assess their needs and thus identify what type of grant project would be the most beneficial overall and to improve the social, economic, and environmental benefits provided by urban forests.Publication Remote operations plan(2021-02-19) Stanley, Rebecca; Williams, Lou Ann; South Carolina Certified Public Manager ProgramThis project aims to create an Operations Plan for remote working during disasters, focusing on keeping employees healthy and safe without essential operations coming to a halt.Publication Evaluation of the affectiveness of the SC Vulnerable Adult Guardian ad Litem program(2021-02-01) Stalzer-Marchant, BrendaThis project aims to show that a formal evaluation of the program was necessary to help with improving the quality of service provided to vulnerable adults and other parties associated with the program.Publication The R.O.P.E. project(2021-03-19) Simpson, Jason M.; South Carolina Certified Public Manager ProgramThis project aims to reduce frustrations for all involved, ultimately helping expedite a subscriber’s enrollment as well as fulfilling PEBA’s agency-wide goal of paper reduction.Publication A research project on improving the federal aid billing process at SCDOT(2021-04-01) Simmons, N’Katha; South Carolina Certified Public Manager ProgramThis project aims to review DOT federal‐aid billing procedures and streamline its processes to reduce the number of days needed to complete a federal aid billing cycle to match industry norms while ensuring the integrity of funding requests by reducing the number of unbilled transactions and errors.Publication South Carolina department of probation, parole and pardon services’ absconded offenders(2021-02-01) Santos, Saskia D.; South Carolina Certified Public Manager ProgramThis project aims to expand SCDPPPS’ knowledge of absconders and make recommendations that would assist in preventing current offenders under supervision from absconding and decrease the number of current absconders.Publication Financial coding and productivity(2021-02-01) Romaniello, Meg; South Carolina Certified Public Manager ProgramThis project investigates how updating coding could improve production within the finance department, specifically the accounts payable and procurement departments.Publication Telework: a new way of business(2021-02-01) Rhett, Rita; South Carolina Certified Public Manager ProgramThis project aims to specifically focus on the research and implementation of telework as an alternative long-term work strategy.Publication Unannounced vs announced inspections: does compliance rate change?(2021-02-01) Pearson, Timothy; South Carolina Certified Public Manager ProgramThis project aims to determine if a change in the process of conducting announced inspections affects compliance rates across the state.Publication Effectiveness of video training for law enforcement(2021-02-01) Miller, Justin; South Carolina Certified Public Manager ProgramThis project explains how the 4x8 program, a hybrid of video training and on-campus learning, was devised to help decrease the backlog of students waiting to enter the SC Criminal Justice Academy while also helping to train more students.Publication Reducing the occurrence of late BabyNet eligibility determinations using metrics based process improvement(2021-02-01) Lucas, Melody; South Carolina Certified Public Manager ProgramThis project explores the effort to decrease the number of eligibility decisions that exceed the time limit requirement, to strengthen the culture of the BabyNet team, and to conduct an analysis of the current work process cycle time gaps in present and past timelines, potential reasons for constrictions in the processes, and analysis of areas historically meeting the timeframes.Publication Project home front: a housing mediation response to evictions(2021-02-01) Long, Renaye S.; South Carolina Certified Public Manager ProgramThis project aims to discover a mediation program that addresses the interests of both landlords and tenants that could provide a timely, win-win solution for all.Publication To LET or not to LET(2021-02-01) Keitt, Cedric; South Carolina Certified Public Manager ProgramThis project aims to draw attention to the number of projects not going to construction because of a utility or railroad issue and to work towards delays that can be eliminated or reduced in the project delivery process.Publication Revamping the reemployment services and eligibility assessment program by utilizing teleservice technology to better service rural communities(2021-02-01) Jones, Romeo; South Carolina Certified Public Manager ProgramThis project aims to reduce Unemployment Insurance (UI) through improved employment outcomes, strengthen UI program integrity, promote alignment with the vision of the Workforce Innovation and Opportunity Act, and to establish the Reemployment Services and Eligibility Assessment (RESEA) as an entry point to other workforce system partners, especially within rural communities.Publication Improving supervisory case consultation in Spartanburg County child welfare services(2021-02-18) Jones, Josie W.; South Carolina Certified Public Manager ProgramThis research project is intended to support improvement in the capacity of Spartanburg County child welfare supervisors to use supervisory case consultation as a strategy to support better practice outcomes for families.Publication Improving the accuracy of forest health data collection(2021-01-28) Jenkins, David; South Carolina Certified Public Manager ProgramThis project proposes to survey current project foresters to determine whether they collect data related to forest health and if they are willing to share that data with the forest health division, and to work on increasing communication between project foresters and the forest health division, emphasizing the importance of the forest health data that project foresters collect.Publication The relationship between retention and training(2021-02-01) Harper, Jennifer; South Carolina Certified Public Manager ProgramThis project aimed to develop and implement an in house career path training program for all employees that will develop both technical and soft skills, both virtually and in person.Publication Update the nationwide multistate licensing system & registry (NMLS) process for mortgage applications and amendments processing(2021-02-01) Goodson, Sylvia; South Carolina Certified Public Manager ProgramThis project was chosen as the checklist process for reviewing all licensing applications and amendment work items in NMLS needed to be updated so that all employees had access to all application and amendment checklists and to improve the review time of applications.Publication Home visits supervision contacts pre and post COVID-19(2021-02-23) Gallman, Jodi D.; South Carolina Certified Public Manager ProgramThe goals of this project are to identify and list the impacts of the pandemic on home visits by supervision levels and share results with agents, to provide agents with the additional resources necessary to be consistent and effective when home visits are conducted, to provide feedback to the OSS, to compare the strategies of like agencies to verify acceptable practices for home visits, and to review department policies for continuous improvement and consistent criteria conducting a home visit.