Making the front desk matter : the Graduate School, University of South Carolina

Authors
Sutherland, R. Robert, III
Keywords
University of South Carolina--Customer services
Abstract
Description
The Graduate School at the University of South Carolina will create a strategic plan to help guide them for the next three years. One of the goals is to evaluate the role of the front desk, how we can utilize it to provide good customer service both internally and externally, and how we can staff it in a cost effective manner without sacrificing its efficiency or usefulness. This paper evaluates that plan.
URI
http://hdl.handle.net/10827/10447
Collections
Certified Public Manager Projects (1996-2015)
Thumbnail Image
Files
CPM_Making_the_Front_Desk_Matter_2013-3-4.pdf (295.17 KB)
Issue Date
2013-03-04
Contributor
Date Accessioned
2013-07-08T14:28:39Z
Date Available
2013-07-08T14:28:39Z
Item Format
Media Type
Document
Item Language
English
Publisher
South Carolina State Library
Digital Collection
South Carolina State Documents Depository
Rights
Copyright status undetermined. For more information contact, South Carolina State Library, 1500 Senate Street, Columbia, South Carolina 29201.
Type
Text
Digitization Specifications
300ppi, Epson Expression 10000xl flatbed scanner with Adobe Acrobat X Standard software; online version and Archival Master is a PDF/A-1b. Color depth varies by collection: 24-bitcolor, 8-bit grayscale, or black & white.